Logo of Department, Government of Meghalaya

Government of Meghalaya
Food Civil Suplies and Consumer Affairs Department

Consumer Protection

Under the provisions of the Consumer Protection Act 1986, Consumer Courts i.e. the "Meghalaya State Consumer Disputes Redressal Commission (State Commission)" at the State Level and the " District Consumer Disputes Redressal Fora (District Fora) " at the District level have been set up in the State. The District Forum deals with consumer disputes of value ranging from Rs. 1 to Rs. 20 Lakhs and the State Commission deals with consumer disputes of value above Rs. 20 Lakhs upto Rs. 1 Crore.

A total number of 1,423 Cases have been registered since the inception of these Courts, out of which 1,276 have been disposed upto January, 2017. The details are as under.

Name of Consumer Courts Total cases filed since inception Cases disposed off Pending cases
1 State Commission, Shillong 309 307 2
2 District Forum, Shillong 941  803 138
3 District Forum, Tura 96 95 1
4 District Forum, Nongstoin 4 4 Nil
5 District Forum, Jowai 65 60 5
6 District Forum, Williamnagar Nil   Nil Nil
7 District Forum, Nongpoh 7 6 1
8 District Forum, Baghmara 1   1 Nil
Total 1423 1276 147


Consumer Protection Acts and Rules